Effective Date: [May 2025]

This Privacy Policy outlines how Lomura Travel Ltd (“we”, “our”, “us”) collects, uses, and protects your data.

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1. What We Collect

We may collect:

• Name, email, phone number, postal address

• Booking and transaction details

• Feedback or communications with us

• Website usage data via cookies

2. How We Use Your Data

We use your information to:

• Process bookings and provide services

• Contact you about your travel

• Improve our website and customer service

• Send promotional emails or offers (if you opt in)

3. Data Sharing

We may share your data with:

• Our hotel and DMC partners (to confirm your booking)

• Payment processing providers

• Legal authorities when required

We never sell your data.

4. Data Storage and Protection

• All data is stored securely on GDPR-compliant systems.

• We use encryption, firewalls, and access restrictions.

5. Your Rights

Under the UK GDPR, you have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

• Object to direct marketing

• Withdraw consent at any time

To exercise these rights, contact us at: support@lomura.com

6. Cookies

We use cookies for:

• Website analytics

• Improving user experience

• Remembering preferences

You can disable cookies in your browser at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to this Policy

We may update this Privacy Policy. Updates will be posted here with the date of revision.